Contact our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Use live chat for quick replies, email for detailed requests or the phone line for urgent matters. We aim to resolve account queries and payment questions promptly and securely. If you have a problem with withdrawals, deposits or verification, contact us and we'll guide you through the next steps. Response times vary by channel; urgent matters are prioritised where possible. Please reply.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat and email) |
| General Enquiries | [email protected] (billing and account) |
| Affiliate Enquiries | [email protected] (partnerships) |
| Phone | +1 732 614 2953 (available 09:00-18:00 Mon-Fri) |
| Working Hours | Mon-Fri, 09:00-18:00 and 24/7 chat |
| Payments | [email protected] (transaction queries and support) |
| Security | [email protected] (data requests) |
Email Support
Email is the preferred contact method for detailed requests, account issues, or matters requiring documents. Please send messages to [email protected] with a clear subject line, your player ID, and up-to-date contact details. Including concise explanations and any relevant files helps us respond faster and avoid delays. We aim to reply promptly once we have full information.
Send us a message
Contact Candy Bet support Name Email Message Send messageResponse Time
Our support team aims to reply to most inquiries within one business day. Simple questions are often handled faster, while more complex issues - such as payment investigations, account verification or technical escalations - may require additional time and coordination. We’ll keep you updated on progress and provide an estimated resolution timeframe once we’ve reviewed your case.
Feedback
We welcome your feedback, suggestions, and ideas to improve Candy Bet. Please share what you like, what could be clearer, or any features you’d like to see added. Every submission is reviewed carefully by our team and helps shape updates, fixes, and new features to make the site easier and more enjoyable to use. Thank you for helping us improve.