Candy Bet Casino Terms and Conditions

These Terms and Conditions explain the rules that apply when you use Candy Bet. They describe the relationship between us and our players, the responsibilities of account holders, how promotions are handled, and the practical steps we take when processing deposits, withdrawals and disputes. By using our site you confirm that you have read and accepted these terms.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is allowed per person, household or address unless we agree otherwise. You must not share login details, attempt to create multiple accounts, or use false information. We may suspend or close accounts and withhold funds where we suspect fraud, abuse or breach of these terms.

Eligibility requirements

To register and play you must meet the minimum age requirement of 18 years or the legal age in your jurisdiction if higher. You must have the legal right to participate in online gambling where you are located. We may refuse registration, limit access or close accounts for users in restricted jurisdictions.

Acceptable platform use

Use the platform for lawful, personal entertainment only. Prohibited activity includes attempting to manipulate games, collude with other players, use bots or automated tools, or engage in money laundering. Commercial or resale use of our services is not permitted. Repeated rule breaches may lead to account restrictions or permanent exclusion.

General bonus and promotion rules

Promotions, welcome offers and free spins are subject to specific terms which apply in addition to these general rules. Bonuses typically carry wagering requirements, game-weighting restrictions and maximum bet limits while a bonus is active. Bonus funds are not withdrawable until wagering requirements are satisfied. We reserve the right to suspend or revoke promotional offers, exclude players from promotions where abuse is suspected, and to amend promotion terms at any time.

Deposits and withdrawals

We support a range of payment methods and may set minimum and maximum amounts for deposits and withdrawals. You must complete any identity, address or payment verification we request before withdrawals are processed. We may apply hold periods, checks or limits to comply with verification and anti-money-laundering procedures. Withdrawal times depend on the chosen payment method and may vary.

Dispute resolution

If you have a dispute or complaint please contact our support team in the first instance at [email protected]. We will acknowledge receipt and aim to resolve issues promptly. If we cannot reach agreement we may refer the matter to an internal review. Escalation to external bodies is possible where a formal dispute process applies, and we will provide details on request.

Updates to these terms and conditions

We may amend these Terms and Conditions from time to time. Changes will be published on the site and will take effect from the stated effective date. Continued use of CandyBet after changes means you accept the updated terms. We recommend reviewing this page regularly to stay informed of any updates.